With every great technological advancement comes great improvement in the lives of the ordinary people. The invention, for example, of telephone has greatly enhanced the way people communicate with each other. With fast-moving trains, automobiles, and airplanes on the other hand, the modes of transportation likewise have greatly expanded the area that a person can travel in his/her lifetime. In fact, with fast modes of transportation and communications, the world has immediately evolved into a real global village. The world, as a global village, has ushered in new behaviors that have greatly altered the way of life of contemporary human beings. People now have increasingly become mobile, and this great mobility also calls for new demands on telecommunications business. As people become more mobile, they need to have better means of communications. On the other hand, mobile service providers have to be cognizant of the growing needs and changing demands of their customers.
The World as a Global Village is also a Data-driven World
This world, as a global village, is already a data-driven world. This means that most businesses are already driven by right data analytics. This also means that business owners can now access huge amount of data and information about the behaviors of their customers. If you would consider, for example, the great capacity of mobile service providers to access data about their customers, you would readily see that mobile service providers are now in greater position to know the needs of their roaming subscribers in real time. And with data analytics about the way a roamer uses his roaming plan at hand, a mobile service provider can greatly personalize the roaming plan of each of their individual subscribers.
Roaming VAS or Value Added Services can be offered by a mobile subscriber which will be in tune with the real-time roaming needs of each of their subscribers. Thus, with highly personalized roaming plans, mobile service providers can readily win the loyalty of their subscribers. Moreover, mobile service providers can help mobile subscribers avoid the usual pitfalls and problems associated with inbound roaming calls and outbound roaming calls, making their subscribers highly satisfied.
How Can Mobile Service Providers Upgrade their Services?
The upgrading and enhancements of mobile services sometimes require the infusion of new and novel ideas and technologies into the existing management systems of mobile service providers. It is always right to say that sometimes mobile service providers have to avail of the service of managed solutions provider that could provide them with greater technology and innovative ideas. The existing management systems’ data analytics of most mobile service providers often only include the usage and billing data of each subscriber. Hence, all they can provide is the billing receipt for every billing cutoff. However, subscribers want more than the bills every month. They want something more from their mobile service providers. They want their mobile service providers to provide them with optimal services according to their real-time mobile needs. Hence, mobile service providers have to avail of the services of managed solutions providers to enhance and improve the services that they offer, and prove to their subscribers that they are going the extra mile in the rendering of their services.
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