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Top 5 Reasons To Select A Hosted PBX Solution

Hosted PBX phone solutions are revolutionizing the communications landscape for businesses of all sizes. By implementing a Hosted PBX solution, businesses can streamline interactions with their customers and vendors, improve employee productivity and increase operational efficiencies. However, Hosted PBX systems offer more than just operational efficiencies and improvements, they also offer an instant return on your investment by eliminating the need for up-front capital, reducing the overhead of internal support, and reducing or eliminating move, add or change orders. Additionally, each Hosted PBX comes with an easy to execute plan of action in case of emergency and increased physical security.

While the benefits of a Hosted PBX platform are numerous, here are the top five to consider when evaluating telephone needs:

1. Resiliency

Since the Hosted PBX software will reside a secure data center, there is no need to worry about power outages and network failures since phone calls can be easily redirected to another office or the mobile or home phones of employees.

2. Cost Effectiveness

Hosted PBX applications offer the ability to enjoy a feature rich phone system without the need for a large capital investment in expensive PBX equipment. Further, VoIP telephones can often be rolled into the monthly payment structure and allowing the customer a $0 down alternative.

3. Feature Rich

Hosted PBX systems provide all standard PBX functions, plus fully integrated enhanced features, such as unified messaging, conferencing, advanced call reporting and seamless mobile integration.

4. Flexibility

With a Hosted PBX customers can easily upgrade, add or remove extensions, administer voice mail, call flows and add additional features. A Hosted PBX also offers employees additional flexibility by allowing them to telecommute, while giving the appearance they are in the office.

5. Scalability

A Hosted PBX system offers virtually unlimited scalability. As customers grow, they can simply add additional users to the platform without the need to contract for additional cabling and phone jack moves, eliminating the need for assistance from outside technicians.

With its powerful capabilities, ease of use and low cost of entry, a Hosted PBX creates a strong value proposition for any business.

Written By

I am the co-founder and managing partner of Axia Technology Partners, and am responsible for the strategic planning, direction and execution necessary to position Axia TP products and services at the forefront of the IP Services industry. I have played a key role in the selection, launch and management of the Axia TP nationwide VoIP network and service platform as well as the implementation of Axia TP’s national VoIP taxation and compliance offering and Axia TP’s VoIP security program. Prior to co-founding Axia, I spent 10 years as an enterprise account executive and business development manager for an Indiana-based ISP where I played a pivotal role in the growth and success of the company's Internet, network and data center division. For more information, please visit



  1. leeanna

    June 8, 2011 at 12:35 pm

    I was just thinking about switching to a hosted PBS solution so your post has been very helpful in making my decision 🙂 thanks

  2. Avereen

    June 29, 2011 at 10:58 am

    Well written article…..One can save up to 80% on your regular phone bills as the call rates of VoIP phone service is either free or at very low rates and you are able to call anyone on their mobile phone, land line phone, laptop by using VoIP phone service. Even able to make a call anywhere in the world at any time.

  3. Roberta

    October 11, 2011 at 12:25 pm

    very informative article. VoIP is really very valuable. So I am also shifted to business PBX rather than anything else. Thanks for this article.

  4. Sarah

    December 10, 2012 at 8:59 am

    I did not know that you could save up to 80% on regular phone bills with the use of VoIP, thanks for the info Avereen! It is amazing the standard of technology available today! You have to be careful with VoIP as there is certain software that can affect the quality of the line.

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