The advent of Wi-Fi has possibly been one of the most important events in the world of technology in recent times. That’s because Wi-Fi has already impacted a lot of other technological components. But the impact of Wi-Fi has not remained confined only to the world of technology. It has touched upon other industries as well. Healthcare has not been an exception as well.
The healthcare sector has undergone several changes through technological advancements. This includes the relationship with Wi-Fi as well. Thus, it does not appear at all surprising that the market for Wi-Fi healthcare services is all set to grow to $1.34 billion by 2016.
We live in a world where it is easy to forget the appointments that we have booked. We usually remember only the emergency ones if we are ill and need to visit the doctor as soon as possible. Or if we are suffering from an irritating toothache that needs attention immediately. We are prone to forgetting dates for dental and hospital checkups or blood pressure checks as well.
The integration of Wi-Fi in the healthcare field ensures that reminders are sent to our phones. And thus, we are never going to miss any appointment with the doctor any more.
The expense of Wi-Fi to send out reminders is small as compared to the charges pertaining to missed appointments. Several trusts have begun rolling this out already. The healthcare centers can choose the time to send these reminders, while the patients can:
- confirm attendance
- adjust times
- make inquiries about the appointment
Need Not Lose Way around the Hospital
Have you ever been to a large hospital? Doesn’t all the passages, with the doors on both the sides, appear similar?
It seems quite easy to lose way for any stranger. And you will surely find it quite difficult to know where the department is, which you are looking for.
So, how do you solve this problem?
In bigger healthcare centers, the Wi-Fi friendly ‘wayfinding tools’ can help patients to find the right department. This is one of the best ways to help the Wi-Fi users reduce stress during hospital visits.
You know that you ought to visit the outpatients department, but you don’t know the level it is in. The level you enter through is sometimes the ground floor and sometimes the first floor. You often need to take a walk to the information stand to get the bearings.
By using the Wi-Fi friendly wayfinding tools, you can easily reach the area you need to. Moreover, it can also direct the patients to the waiting area, thereby saving time as well as reducing stress.
Patient Information and Personalized Offers
Wi-Fi makes a provision to offer a more personalized experience to the patients. Age-related details can be sent out to the senior citizens and vaccine information to the parents of kids. The dentists can send promotional offers or information on the dental plan.
Benefits of Wi-Fi no longer limit itself to the patients. It is now in use for the oxygen monitoring devices, access to EMRs or electronic medical records as well as MRI scans and x-rays.
This connectivity allows the specialists make a provision for timely and accurate patient monitoring and focus on quality patient care, rather than concentrating simply on the administrative tasks. The increased number of wireless medical devices has only one goal – improved patient care.
Serves Emergency Situations better and Opens up Communication Channels
Smart Wi-Fi services go a long way in instantly accessing electronic medical records and perform simplified and accurate monitoring of the patient condition.
Smart cities offering public Wi-Fi can ask the residents to stay away from the disaster areas. The residents, on the other hand, can use it to call for help or ensure the safety of loved ones when phones are shut down.
The paramedics can also use it for communication like transmit video footage in real time. Telemedicine can be used for treating people on the spot while consultations are done with experts across the world or in the nearest hospital.
Ambulance Wi-Fi Saves Critical Time
In the absence of public Wi-Fi, smart ambulances can function as Wi-Fi hotspots for the paramedics and emergency medical technicians who are operating inside an ambulance and the surrounding areas. Several ambulance companies of today are using their Wi-Fi portal for saving critical time. The team is required to fill out details on a secure network where the nurses and doctors have access while on the way to the hospital.
To save more time, the hospitals can also track ambulances in real time using Wi-Fi network. Thus, they will be able to know when they are coming and send them to the best available parking spaces accordingly.
Feedback on Service
In the healthcare sector, everything is driven by patient satisfaction and targets. Thus, it is quite vital to accrue meaningful feedback. Centers may get feedback information on the ease of booking an appointment, the care received, and whether they need a repeat appointment.
Useful feedback will allow the staff to remain aware of the views of patients and thus, deliver the best possible services. The healthcare centers can also ask for feedback on services through E-shots while the patients wait for an appointment.
The possibilities here are absolutely endless. The future reserves a wealth of opportunities for enhanced communication from the provision for Wi-Fi. With patient notes accessed online through mobile devices, increased speed in treatment remains assured.
The emergency patient’s blood group is possible to check in an instant and there is little need to wait for X-ray results to reach the right department. The transfer of notes where there is little chance of getting lost en-route is also bringing down errors in treatment allocation. These things are taking place already. We await a future when the patients will be updated with test results automatically with the help of Wi-Fi.
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