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Why Your Company Needs A Business Telephone System

When you choose the right telephone system for your company, you are able to maximize external and internal communications. Keeping in touch with clients, customers, suppliers and other parties is a surefire way to ensure that your business runs smoothly and earns better. Back then, only big-ticket corporations could afford them because of their prohibitive price tags. However, the demand for sophisticated telephone systems trickled down to small and medium companies because of their features and benefits. Nowadays, more and more phone systems providers that are more affordable and profitable are available on the market for smaller companies, given their success rate.

One of the benefits of phone systems is that now, small and medium companies are more competitive, and equip them to compete with the big corporations. With several business phone system providers available, like RingCentral, Google Voice, etc,you can now make informed decisions and choose the right service provider for your company’s needs, in terms of the features and the budget you are willing to spend on it. Most service providers offer such features as virtual PBX, Internet faxing, toll free numbers and more.

The majority of telephone system providers offer Virtual PBX (private branch exchange) in their catalog of services.  This is where a telephony system is downloaded from the Internet, and managed by a telecommunications company. Virtual PBX is a cost-effective way for small and medium businesses to maintain communication between everyone in the workplace, from employees, customers and colleagues by directing calls to a specific person or department and eliminates the occurrence of misdirected or missed calls.

Another system necessity is having a toll-free number. This significantly cuts down business expenditures by charging the person being called. This way encourages more people to call your company since it is free on their end, and gives them the impression that your company is accessible and boosts the amount of business calls made. Having a toll-free number also eliminates the need to connect to a remote office, which in turn eliminates expenditure for infrastructure, extra man power, etc.

Internet faxing is also a benefit of installing a phone system in your workplace. Unlike traditional fax machines, you only need a working phone line and an Internet connection. With Internet faxing, you can cut the cost for long-distance phone calls, eliminate mishaps like paper jamming and running out of printer ink, as well as other problems connected with an ordinary fax machine. If you’re sending an Internet fax, your phone service provider will translate it into the right format and send your message via the Internet to the intended recipient. You also have the benefit of storing your messages on your computer, should the need arise for you to review them again.

Lastly, having a phone system in your office lets you take your work on the go. Lots of devices, such as your smartphone or tablet, allow you to access your system so you always stay on top of your work, giving you a competitive edge against bigger companies.

Written By

Leiden Johnson is a photographer by trade but loves all those geeky, tech stuff and the outdoors. If she's not working or going out, you can see her in front of her computer either writing about anything or playing MMORPG’s which helps her to be more creative in her photoshoots. Follow her on Twitter.



  1. Adi S.

    January 7, 2013 at 6:30 am

    You have to love the technology today and how it makes your company and way of business much easier.

  2. irenemiguel

    January 7, 2013 at 6:48 am

    Hi! Thank you so much for sharing this great post!

  3. daniella

    January 15, 2013 at 1:45 pm

    It is a very good post. I am definitely happy that i have found this particular blog post. Thank you

  4. Charles

    January 24, 2013 at 8:38 am

    thank you for sharing this great post.,

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