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How to Develop an Uber-like Taxi App

With the world getting better day by day with technologies and innovations, are you the one who got stranded in the same place? That is, more than half of the business got its hands on digitally. With the help of their impeccable business ideas, they analyze their business growth from the initial phase until their online presence. One such highly reputed business venture is the online taxi booking business.

How could anyone invest in this online taxi business amidst this pandemic?

Find your way in the middle of struggles to find what life awaits to unfurl things for you!

So, let me get straight into this topic. Though worldly conditions may vary occasionally, you should be on track to find opportunities. An online taxi booking business is one such.

Statistical Analysis of Online Taxi Booking Business

Around 90 million users use online taxi booking apps for their daily rides, and over 3 million users benefit from them as drivers. The online taxi booking business serves as the right choice for many.

A Brief Description of the Online Taxi Booking Business

The main motive of this business is to meet the customer’s needs right at their doorstep. Whenever a customer demands a cab or taxi to hail, ease their hailing process with your business’s emergence online. When you have an online taxi booking app, your driver gets notified of the customer and their pickup location. With open-ended services, the customer can view the invoice bill and the booking details when they reach the drop location.

Stakeholders Involved in the Online Taxi Booking Business


The admin is the one who has complete authorization for the workflow of this business. The super admin can allocate access for each admin under him. Usually, the super admin role gets handled by the owner.

The role of the administrator is to set commission percentages, tax rates, fix rates based on limits, peak hour rates, hourly rates, etc., for all the stakeholders involved in the business.

The admin can verify the user’s and driver’s details and documents from the web panel.


The driver is the backbone of this online taxi-booking business. They pick up the customer upon receiving a ride request from them.

The driver is supposed to submit their vehicle documents and proofs of their ID during account registration. The admin verifies them, and only after the approval does the driver get access to all the features.

The driver can change his availability in the driver app and check the payment details, the commission amount, wallet balance, etc. from the driver app.


The riders are the customers who can use the services provided by this business. The main motive of this business is to satisfy the drivers by picking them up at the earliest and providing them with a sophisticated riding experience.

The riders get a verification code while registering through the app. They can log in to the app using their social logins or the verification code.

The riders also have wallet options to recharge the amount, which gets deducted whenever they hail a ride.

Online Taxi Booking App: Business Insights

Let us dive deep into the concepts and features of this taxi-booking business to generate revenue in better ways. Apart from the general concepts, you can add additional features that suit your business requirements, which might be a unique point in your business.

Business Workflow

A rider books a taxi from the app by filling in the pickup and drop locations.

The nearby driver gets notified of the rider’s request. Either they accept the ride or cancel the ride based on their availability.

If the driver accepts the ride, they get the rider’s details, and the rider gets the driver’s details with the fare details calculated approximately.

The driver picks up the rider by confirming the verification code sent to the rider app and drops them off at the exact location where the rider app can track the ride. The specialty of this feature is that the driver and the rider app show the optimized routes to reach the location.

Once they reach the destination, the complete fair details of the ride, including the tax and waiting time charges, get displayed in the invoice generated.

When the rider pays the driver with cash or wallet(rider), the admin deducts his commission amount from the driver’s wallet.

Here is the basic workflow of the online taxi booking business. Whether you want to add unique features or customize them is up to your choice and investment.

Revenue Generation

Commission Amount

The admin can earn from the commission amount they receive on the completion of each ride.

Cancellation Charges

When the rider cancels a ride, he gets the cancellation charges affected on his next immediate ride.

Waiting Charges

If there is a delay due to the rider, the waiting charges get imposed on the rider’s fare.

Ways to Find Customers

Okay! Now you are good to go with the business workflow and revenue generation. But have you ever thought about ways to find customers?

Yes! Finding customers for your business is tricky yet easily attainable with an optimized approach. There are ways to popularize your brand, either online or offline.

  • Social media marketing
  • Traditional Marketing
  • Direct referrals

Final Analysis

I hope you have had enough of the process of building an online taxi booking app. So, draft your requirements clearly to accomplish all the goals, and analyze your competitors to know the pros and cons. Considering all the facts I have stated, I recommend you purchase a ready-made online taxi booking script that is easy to customize.

Written By

Smith Joe, an experienced content writer, enjoys sharing his thoughts on various online delivery firms, eCommerce, on-demand business models, and so on. Furthermore, he has assisted numerous entrepreneurs by providing them with advice on Internet enterprises and their influence on the market.

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