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Overcome the Crashing Issue in Outlook by Repairing Outlook PST File

outlookMS Outlook is an emailing application from Microsoft that enables you to carry out secure communication in and outside an organization. In addition, it provides various in-built features such as emails, notes, journals, meeting reminders, etc. All such communication is saved in a proprietary PST (Personal Storage Table) file, which can expand up to 16 GB in MS Outlook 2003 and later versions. However, sometimes you may notice that Outlook does not have compatibility with certain third-party applications and keeps crashing repeatedly. Due to this, the PST file may become corrupt and make you lose your Outlook data.

There could de different reasons for corruption including lack of system resources, abnormal shut down, sudden power failure, etc. To avoid such circumstances, Microsoft provides various in-built features like the Inbox Repair tool. You can try scanning the PST file with this Inbox Repair tool. If the situation is not solved, then you should use a professional PST repair tool to fix the problem.

Consider a scenario wherein you use GIF images in your email signature for MS Outlook 2003. However, whenever you try to print an email message it produces garbled characters instead of the signature. Also, Outlook may sometimes crash abruptly displaying the following error message:

‘Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.’


The primary cause of this problem is that you have installed both Outlook 2000 XPrint ActiveX Control and the XPrint Add-in installed in the system. Microsoft Outlook often quits after this message is popped.


To address this situation, you would need to disable the XPrint add-in. This can be done using the following steps:

  • Open Outlook and click Tools | Options.
  • Click Advanced Options in the ‘Other’ tab.
  • Click ‘Add-in Manager’ in the ‘Advanced Options’ dialog box.
  • Clear the selected XPrint Add-in check box.
  • Now, try to print the email.

If you are still getting the similar problem, then the PST file is corrupt. In such cases, you should use the Inbox Repair (Scanpst.exe) tool to repair the corrupt PST file. This tool is able to rebuild the indexes of the PST file after scanning the file structure. You can configure the settings to manually start the Inbox Repair tool. However, there is a way to manually start the Inbox Repair tool as well. You can follow the below mentioned steps to repair the PST file using the Inbox Repair tool.

  1. Launch Inbox Repair utility.
  2. Select the PST file by either giving the path or browsing to the location. Usually MS Outlook saves the PST file at a default location however; the default location depends upon the version of MS Outlook.
  3. Create a new PST file, to move the recovered items. The recovered items are usually in the folder by the name ‘Lost and Found’. The steps to create a new PST file could be different depending upon the version of MS Outlook.

The above mentioned technique is capable of resolving the PST corruption issue. However, if the problem is still not solved then you should repair the PST file using a professional PST recovery software. These PST repair tools use advanced algorithms to repair the damaged Outlook PST files from all types of corruption situations. They have the ability to efficiently repair PST files and recover most Outlook objects including emails, attachments, notes, tasks, journals, contacts, etc. In addition, these Outlook PST repair utility supports various versions of MS Outlook. Recommended software to repair corrupt PST is Stellar Phoenix Outlook PST repair.

You can get this utility from here.

Written By

Jane Parker is a professional blogger and technology explorer, would love to write anything that she feels interesting or can helps user in understanding typical things in easy way. Currently she is doing research on various method to repair corrupted PST file and also analyses how to perform PST Recovery.



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  2. Robin Keath

    May 25, 2016 at 9:28 am

    I used this software for broken PST file in Outlook 2016 on Windows 10 PC. It gave me a valid reason to trust on this software.

  3. Martin Hoff

    June 30, 2016 at 5:36 am

    I have found that some important emails disappearing from outlook 2010 mailbox. I think, it’s time to take a trial of Stellar Phoenix Outlook PST Repair Software.

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