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4 Must-Have Features for Business Phone Service


Do your telecommuters take the pain of walking the extra mile to ensure the success of your telemarketing campaign? If yes then there are a few essential technologies that you must include in order to maximize the productivity and profit of your telemarketing campaigns.

  • Multi-system integration – For your aggressive telecommuters, it is important to stay logged in to the centralized communication system at office – even when they are not at their desks. For your mobile workforce, checking their voicemail or incoming faxes should always be easy. The incoming faxes of voicemail should be delivered to their emails, which would definitely save the time and make it easier for them to retrieve the messages. Mobile integration of these features is a priority for every business, more so when BYOD or Bring Your Own Device is slowly gaining popularity.

Apps that can integrate VoIP features are a rage among the telecommuters who can retrieve their voicemails and listen to those on their smartphones. Your executives will never need to give out their personal numbers and can use their smartphones as an extension of their VoIP system at office. The integration facilitates easy reply to the calls and messages from the smartphones even when your telecommuters are on the move.

  • Web Conferencing – This is another important feature that can save both money and time spent on travels to different locations. Your executives do not need to travel to the office or client location and they can collaborate with people from all over the world with just a click on their desktops, laptops and tablets. The biggest benefit of this is that you will be able to save a lot of money and time that otherwise would have been spent on travels. Your executives need not be wary about their frequent travels that often lead to burnouts. Maintaining long term relationships with clients will be much easier as they would be just a click away.
  • Call routing for easy collaboration – Telecommuters hate to fumble with technology when they are communicating with their clients. Dropped calls can be really frustrating and it can even lead to a loss in business if it’s a recurring feature. It can be really embarrassing if your calls drop while communicating with a client. Call routing is an intelligent feature that VoIP offers – calls can be routed to the employees, irrespective of their locations. Conference calling and forwarding is really easy with the VoIP phone system.
  • Cheap International call – If you have overseas clients or your workforce is distributed across several international locations then it is really important that they are all connected to the centralized communication system. Your old telephone system will never be able to provide seamless communication when it comes to international calling. VoIP excels with these particular features because it is the only service that would allow you to make international calls at cheaper rates and also provide seamless connectivity.

The communication demands of modern companies are on the rise and in order to accommodate everything, you need to avail the latest VoIP business phone service. This is one phone service that would cater to all types of modern communication needs of telecommuters who are ready to push the envelope. In order to increase the productivity of your telecommuting team, it is imperative that you remove every handicap in the communication systems of your company. Give your employees the opportunity to push the envelope – both on the national as well as international market.

About the author

Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.

Written By

Michelle Patterson is a blogger more interested in HRMS, Technology, and Business. She has been invited by many companies to see their products and love sharing the knowledge and experience with the world.

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