Businesses have many options when choosing an IT-managed service provider. The type of service that’s best for your company will depend on your needs, budget, and the size and complexity of your IT infrastructure. For example, suppose your business is into e-commerce. In that case, you’ll need a managed service provider specializing in security and compliance services and robust IT support. Or, if you’re into Health IT, you’ll need an MSP with experience in HIPAA compliance and electronic health records. This is why understanding various managed IT services providers is crucial to making the right selection for your business. Here are eight common MSP types.
Data Backup and Disaster Recovery
Data backup and disaster recovery (BDR) services protect your company’s data in case of a system crash or other catastrophic event. BDR providers create and manage backup copies of your data so you can quickly restore your systems in an emergency.
Besides this, they can help your business to:
- Comply with data privacy and security regulations
- Automate backups to save time and reduce human error
- Reduce your reliance on paper records
- Improve your business continuity planning.
Help Desk and Technical Support
Help desk and technical support services are designed to keep your systems running smoothly. Technical support providers can help you with everything from configuring new hardware and software to resolving technical issues and providing training for your staff.
Help desk services can be either on-premises or cloud-based. On-premises help desks are usually staffed by in-house IT employees. In contrast, cloud-based help desks are outsourced to third-party service providers.
Endpoint Management
Endpoint management services help businesses manage the devices connected to their networks, such as laptops, smartphones, and printers. Endpoint management providers can help you remotely deploy and configure new devices, keep track of inventory, and troubleshoot problems. They can also provide security features such as malware protection and data encryption to protect your devices from threats.
Network Management
Network management services help businesses monitor and manage their network infrastructure, including switches, routers, and firewalls. Network management providers can help you optimize your network performance, troubleshoot problems, and protect your network from security threats.
Security Services
Security services assist companies in safeguarding their networks and data from cyberattacks. Security service providers can help you with everything from developing a security strategy to implementing security solutions and monitoring your network for threats.
Some common security services include:
- Firewall management
- Intrusion detection and prevention
- Vulnerability assessments
- Identity and access management
- Data loss prevention.
Cloud Services
Cloud services assist businesses in moving their data and applications to the cloud, where they can be accessed anytime, anywhere. Cloud service providers can help you with everything from migrating your data to the cloud to managing your cloud-based applications.
You can leverage these cloud services for your business:
- Cloud storage
- Cloud backup
- Cloud computing
- Cloud security.
Managed Security Services
You can monitor and manage your security systems with Managed Security Services, including firewalls, intrusion detection systems, and anti-virus software. Managed security service providers can help you with everything from developing a security strategy to implementing security solutions and monitoring your network for threats
Some common managed security services include:
- Security information and event management (SIEM)
- Identity and access management (IAM)
- Vulnerability management
- Security audits.
Managed Network Services
Managed network services help businesses monitor and manage their network infrastructure, including switches, routers, and firewalls. Managed network service providers can help you with everything from optimizing your network performance to troubleshooting problems and protecting your network from security threats.
Final Word
There are many different IT managed services, each providing a unique set of benefits for businesses. Understanding the different services available allows you to choose the right provider for your specific needs.
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