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How To Solve External Hard Drive Dilemmas

The most common problem an external hard drive faces is the inability of a device to read it. A PC, laptop, TV, or even a DVD player not being able to recognize this device is really an irritating problem to deal with, especially if you have a lot of data saved on the external hard drive. This is so true whether you are using a regular USB connector to it or a Thunderbolt cable for Apple devices.

Oftentimes, a lot of people claim to know what to do with this dilemma and attempt to deal with this problem by themselves. However, this only causes the loss of pertinent files with no hope of recovery. It would be better to engage the services of a more experienced person who is well versed in computer technology. This may cost a lot of money but it would be worth it since saving files is top priority.

Step-by-step Instructions on Solving Problems on External Hard Drive

Solving Problems on External Hard Drive

On the other hand, for those who can ill afford the fee of technical staff, it would be better to follow the step-by-step instructions of some of the people who know plenty about this computer device.

First up is to visit Device Manager on the computer. There is a possibility that the external hard drive may be recognized with the use of this application. If the device is still unreadable, the problem may be the hard drive itself.

There is a possibility that continuous use of this device may have caused its failure in performance. The accumulation of heat or lack of an ample power supply could have trigged the problem of being unrecognized by any computing device.

It is possible to make this external hard drive work by doing three steps. The first thing to do is open up the external hard drive. There is a possibility that the USB is unusable so it would be better to connect the hard drive to any computer with the use of an adapter. One can easily obtain an adapter in any friendly computer accessories store. However, one must be careful opening up the external drive. Removing it from the case is dangerous. It should not be near any electromagnetic devices or it will be destroyed. Once it is safely separated and the files accessed, one should get the pertinent data and save it on a CD or in another safe place. For Mac users, you have to make sure the Thunderbolt cable connecting your external drive to your Mac is not damaged.

Another way to save the unreadable hard drive is to integrate the said drive into one’s laptop or PC once they are compatible. It would be easier to obtain the files this way and the hard drive would not dissipate since it is attached to the one the computer is using. Then the external hard drive would not be wasted.

Another way to save the external hard drive is to buy a new casing. There is a possibility that the USB port is faulty and is not able to transmit power and files to the main device, like a computer. It is possible to get a hold of a suitable enclosure for the hard drive. One would be able to connect the USB port with the hard drive inside a new external hard drive case.

These solutions thought about by computer technicians are able to save the hard drives of different users around the world. For iPad users, even if you have used your iPad charging station and have confirmed the full charge of your devices and they till do not work, you need assistance from the technical department of your external hard drive maker. Hopefully, you can learn how to deal with such problems in the future with these tips.

Written By

Heather Brigs is a freelance writer who loves Fashion and Technology. She writes technology articles for, a site where you can buy thunderbolt cable for Mac, lightning usb cable, usb 3.0 docking station and 4-port ipad charging station for affordable prices.



  1. Anetta Bursh

    November 15, 2013 at 3:01 pm

    Very useful tips. I usually use external hard drive a lot especially while going to print some materials or share a software with a friend on their computers. Now I know what to do in case am in a dilemma. Thanks for sharing. ~ Anetta

    • Heather Brigs

      November 19, 2013 at 12:20 am

      Hi, Anetta!
      Thanks for reading!

  2. Rohit

    November 17, 2013 at 5:56 pm

    Hey someone borrowed my Hard disk for some moment and when I got it back it had many shortcuts created into it.I think it is any kind of virus and and antivirus are not helping.What to do?

    • Heather Brigs

      November 19, 2013 at 12:20 am

      Hi, Rohit,
      As long as your PC can still read the drive, I think it’s strill good to go. You just have to reformat the drive.As you said, antivirus is not helping. I just hope you have back ups of the files you have there. 🙂

  3. Pingback: How To Solve External Hard Drive Dilemmas

  4. August

    November 20, 2013 at 11:13 am

    Thanks for sharing these tips. I use these things and have never really had any problems but knowing how to deal with them is an advantage.

    • Heather Brigs

      November 28, 2013 at 2:51 am

      Hi August,

      Thanks for reading and I’m happy to help. 🙂

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