For any medium to large-scale business, audio conferencing is still an imperative aspect of day to day communications. While the latest technology may have replaced the need for maintaining constant contact with one another, the need for mid and top level management to meet up and discuss the important avenues of business still persists. This is what gives way to the need for adoption of a fine quality and dependable audio conference service for the office. However, like everything else, zeroing in on the best of audio conferencing providers can prove to be a daunting task.
In order to make things easier for you, we bring to you 7 aspects that you must consider before finalising on your service provider.
1. Infrastructure
No matter how hyped or fancy is the audio conference system, unless it has the strength and resilience that is required to undertake the scale of conferences you wish to hold, it will not be of any value to your organisation, hence, you must double check with the service provider to see whether or not is the infrastructure enterprise-grade, before making the final call.
2. Audio Support
The present day audio infrastructure is more complex than ever before since it needs to simultaneously support various access methods, including desk phones, mobiles as well as VoIP amongst many others, all in a single call. Moreover, this process needs to be completely seamless, thus ensuring that important meetings do not get interrupted. Essentially known as hybrid audio support, this is one feature that must be offered by the service provider you chose. This is especially vital in originations who encourage the BYOD phenomenon.
3. Multinational Presence
In most cases, modern day organisations function across nations, Even if the offices are limited to one country, chances are employees or outsourcing firms that the business works in tandem with are essentially multinational. Hence, it is more than imperative to choose an audio conference service provider who has a global presence. Also check, if you’re entitled to services such as in-language support, dial-in numbers, as well as in-region network infrastructure.
4. Integrations
The audio conferencing solution that you finally pick must be capable of integrating with the existing infrastructure of your company, such as the web and video communications. Not only will this help in the seamless adaptation of the new system, but will also ensure a greater ROI on your past as well as present deployments.
5. Easy to Use
As is the rule for a business-grade technology, you must deploy only something that is easy to use, if you want people to actually use it, the same goes for audio conferencing as well. Right from scheduling a meeting to sending out the invites for the same, everything on the system must be as easy as ABC.
6. Streaming Technology
You must only choose an audio conference bridge that enables you to use features like videos, PowerPoint presentations, and graphics amongst other forms of media that can help conduct the meeting to fruitful outcomes.
7. Web Based
Given the significance of online administration in a conference, it is a must that you look for a provider who avails a web-enabled platform, so that tasks like sending out invites, adding or removing a member, scheduling the conferences can be carried out in a hassle-free manner.
Now that you know what to look for in an efficient audio conferencing provider, wait no more before you take your pick and help your business scale unparalleled heights of success.
Vishal Pandey works at a Delhi based leading digital marketing company. He has a powerful knowledge regarding the global marketing trends and so chooses his career in the same field.
