If you think AI chatbots are revolutionary, you’re a little late to the party. According to a Gartner study, by 2020, 25% of businesses will
Tag: chatbots
Technology at its Best – Chatbots
As consumers we’ve heard enough about interactive mobile apps and undoubtedly these mobile apps have made our lives easy from paying or bills to planning
The Different Pros and Cons of Customer Support Automation
“Customer support automation”: That phrase is enough to make many people cringe. How many people do you think feel at ease when interacting with a