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How to Develop a Home Services App that Attracts and Retains Customers

Learn the secrets of creating a home services app that keeps customers coming back. Boost retention and attract more business!

Are you looking to develop a home services app? Read this blog. The Home Services Market Size was USD 370.86 million in 2021 and is projected to be USD 1,826.35 million by 2030. This market will grow at a CAGR of 21.14% between 2022 and 2030.

The industry will grow by about 30%. Online booking is common for many home services. There is, therefore, a huge opportunity to launch and create home service apps.

Apps that offer on-demand services for the home allow users to schedule services like cleaning, plumbing, carpentry, and more. These apps are replacing household chores and duties.

Due to this, various businesses are looking to invest in on-demand home services app development. Are you also among them? If yes, then you are at the right place.

In this blog, we will discuss the steps to develop a home services app along with its key features for your reference.

So, let’s begin.

What is a Home Service App?

A home service app is an easy-to-use mobile app that helps homeowners book and find various household services. For instance, gardening, plumbing, cleaning, or repair. These apps allow users to connect with local service providers.

However, users can browse the professionals available, read reviews and ratings, and set up appointments directly with their app. Moreover, these apps make it easy to find reliable assistance with daily jobs.

They offer a simple method to access many home-related services. They are convenient, save time, and allow homeowners to easily maintain and improve their living space. Furthermore, it is vital to know the mobile app development cost before you begin the development process.

Key Features to Develop a Home Service App

In this section, we will discuss the must-have features that you must integrate into the app with the assistance of an iOS or Android app development company:

1. Marketplace

A marketplace is the first and most important feature you must have in your app for on-demand services. You should take a look at the growing market for on-demand service applications and research the trends. You should list all the services available to the user on the first screen. This feature is a place where you can show all the services that you offer.

2. Review and Rate the App

Ratings and reviews that service providers receive from customers are very important in the booking process. The more positive ratings and reviews a service provider receives, the higher the number of bookings they will get.

3. Booking

Both service providers and end users can benefit from this feature. So let’s have a look at them:

  • Booking feature for end-users: Users can book services instantly or later. The users will be able to reschedule a service if the user is not available during the specified time.
  • Booking for service providers. Through this feature, service providers can view bookings they’ve received. The providers would have the option of accepting or canceling the booking.

4. In-App Chat

Messages are undoubtedly more important than calls. The on-demand services also enjoy the same prominence. Users and service providers in your app should also be able to communicate in real time through the chat feature. You should provide a secure, encrypted platform for them to communicate with each other.

5. In-App Payment

You can offer users the ability to pay from their homes, but nothing beats the convenience and ease of an in-app payment feature. You can give your users another reason to use the app by allowing them to pay securely.

6. Tracking Service Providers

It would be best if you gave your end users the option to track service providers. They can see where they are and how far away they are. You would know the time you require to prepare.

Steps to Develop a Home Service App

In this section, we will discuss the steps to develop a home service app that you must take into consideration. So let’s have a look:

1. Find Your Niche & Audience

First, you are required to do market research and identify your niche before starting home service app development. Determine the service niche and industry you wish to enter.

You can choose to stick with one service, or you can select multiple services. Understanding the market is essential to identifying gaps in solutions. Then, you can find a comprehensive answer to the same problem.

2. Do Market Analysis

Now, you should do market research for your app development. You should also observe the market, as this will help you to get ahead. By analyzing the market, you can learn about your customers and create a unique app.

3. Know Your Monetization Model

Apps can perform a variety of tasks for your business. The app is a great way to generate revenue. You can earn money from your app while the team is developing it. Consider banner ads as well. Banner ads can be animated or static.

4. Hire a Development Company

You must first hire a mobile app development company that can create a wireframe/blueprint of your mobile app before you start searching to develop it. A wireframe is an image that shows the layout of the app, its functionality, and how the app flows. If you are looking for someone to help you build your app, then you should consider a development firm.

5. App Testing & Launch

After you’ve developed your app, it’s time to thoroughly test it to identify and fix any bugs or glitches. Beta testing allows you to gather feedback from users and improve your app. Launch your app in app stores such as Google Play Store or iOS App Store once you’re confident that it works and is stable.


Home service apps are gaining popularity in many countries. Although a few companies are already writing their success stories, there are still many markets and areas to be explored for on-demand home service.

With the help of a handyman app development company that develops apps, you can take advantage of the increasing popularity of on-demand services and reap the benefits.

Written By

Jessica Williams is an SEO Executive and content creator in IT Industry and has an implacable experience of 5+ years.

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