Every company is not unlike a living organism – every day, it runs a number of processes, which enable its proper functioning, supporting the organisation in its daily operations and achieving business objectives. Proper business process management translates directly into the effectiveness and efficiency of the work carried out by the staff, enabling the company to carry out daily tasks and planned growth strategies better and more rapidly. What is business process management and what are the benefits of implementing such a solution in the company?
Introduction to business process management
The aim of Business Process Management (or BPM for short) is to ensure full transparency and optimisation of all processes taking place in the company and organisation. Business processes are the lifeline of every single company – they encompass repetitive tasks and sets of tasks, whose objective is to develop a strictly defined product, service or achieve a predetermined result. Business processes can therefore be defined as a sequence of actions or steps, which are made to achieve a specific, measurable end result.
Business processes as a whole make up a very complex and diverse set. They are divided into two basic groups – core and back-office processes. Core processes, as their name suggests, play an important role in the company’s operation, and the organisation is unable to function if they stop for any reason. Their efficient functioning and effective management enable companies to achieve their desired business and financial objectives, while the aim of the processes themselves is to create added value – the difference between the market value of a product or service and the costs of its production, resulting in revenues and profits.
Back-office processes play a supporting role in relation to core processes since they help with their proper implementation. Disrupting these processes does not hamper the operations of the company, but may significantly impede its proper functioning. Back-office processes, in contrast to value-added core processes, tend to generate relatively high costs, without directly creating added value. However, they are required for the company to function properly and for key processes to be carried out in an efficient and effective manner.
Benefits of proper business process management
Business process management is a modern and innovative approach to processes, whose main objective is to ensure the most optimised process workflow. Well-designed and deployed BPM strategies aim at increasing the efficiency of the company’s operations and bringing it closer to achieving its business objectives. This, in turn, results in more rapid growth of the company, gaining competitive advantage and stronger position on the market, which – naturally – entails numerous benefits. Modern business process management supports companies in their quest for effective and efficient work thanks to innovative technologies, thus giving them opportunities to obtain a significant competitive advantage and a stable position of a key market player.
A well-implemented business process management system enables the company to better adapt to the changes occurring dynamically on the market and in the industry of today. Full insight into all the business processes and the ability to adapt them to current needs and requirements brings the company closer to achieving process excellence – perfect business process management. However, in order to achieve all these objectives, the company first needs to deploy proper tools to ensure efficient business process management, namely special business process management systems, which offer significant support in achieving the results envisaged by companies in the area of Business Process Management.
Modern software dedicated to business process management
Modern, high-end business process management systems are advanced IT tools, which are developed based on innovative technologies and stringent standards for enterprise IT solutions. Implementing such systems enables efficient management and automation of business processes in virtually all companies and organisations, which strive to achieve maximum efficiency and effectiveness of their operations.
With the support of modern BPM-class systems, companies are able to create tailor-made and standardised business applications, which are required at any given moment and at a given stage of the company’s growth. What is more, they also allow organisations to automate nearly all scenarios for core and back-office processes, regardless of whether they are standardised or created ad hoc, going beyond the generic or specific frameworks for a given industry. Highly functional and technologically advanced low-code platforms gained wide recognition in recent years, as key enablers that allow companies and organisations to manage business processes effectively and efficiently.
Thanks to such platforms, companies can easily and rapidly build and deploy business applications without coding – using drag&drop method and a graphical designer, without any need to know programming languages or have coding skills. Unlike no-code tools, designed for Citizen Developers, low-code platforms perfectly address the needs and requirements of large organisations and corporations, which often have to handle more complex business scenarios and integrations with other systems. In contrast to no-code and zero-code tools, low-code platforms are a game-changer, since they allow developers to use code where it is more technologically or economically feasible.
One of the greatest advantages of the best low-code platforms available on the market is efficient and effective real-time change management, enabled by bespoke technologies. As a result, organisations can easily implement changes and modifications with immediate result – both in applications that are in development, as well as those deployed to a production environment. This is particularly important for any dynamically growing company that wants to quickly and efficiently react to the ever-changing business needs with short time to business and maintain full control over the maintenance and development of its business application portfolio.