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Benefits of Outsourced IT Support & Maintenance

Information Technology (IT) has become an integral part of businesses – networks, servers, PCs and printers are requirements to keep companies functioning seamlessly and continuously.

This makes it crucial for small and medium enterprises and large businesses alike to keep their user downtime limited to keep business flowing and staff productive.

Should your hardware fail, you immediately want to get your systems and users working again as quickly as you possibly can. To do this means you need to right resources and skills at the right time. This can often be a challenge to businesses – particularly should your business have a distributed IT support or even limited in-house resources.

outsourcing

In these situations, you should be looking to outsource your IT and Network support long before your systems fail.

Companies such as Midlands-based Network Telecom provide solutions for business computer maintenance and support services for PCs, Laptops, Data Centre Servers, Enterprise and Storage equipment, as well as specialised equipment.

Here are just a few benefits of outsourcing your IT Support:

Availability – IT Support companies have a dedicated helpdesk team to manage calls and provide their customers with remote telephone support, often 24/7.

Experience – IT Support companies have teams of qualified engineers, often travelling up and down the company with years of experience behind them.

Flexibility – Each business has different priorities but with outsourced IT Support you can have your IT maintenance tailored to meet your business needs.

Services from a typical company would include:

  • Anti-virus & Spam Filtering
  • Data Storage & Backup
  • Disaster Recovery
  • IP CCTV Systems
  • IT Maintenance Contracts
  • IT Security
  • Network Installations
  • Remote Support
  • Server Monitoring

Benefits

Reduced Costs – Outsourced IT Support helps reduce your costs in comparison to traditional methods such as hiring a full-time or even part-time employee.

Reduced Risk – IT hardware failures can be a big blow to your business, such as a loss of reputation, a loss of customers and worst of all, a loss of business. Outsourcing your IT support reduces these risks by getting your systems back up and running as quickly as possible.

What are you waiting for? Get in touch with an IT support company today to reduce your costs, risks, and increase your staff productivity!

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