Steve Pollema, Author at TechSling Weblog

Steve Pollema

Steve Pollema oversees TeleTech’s Customer Technology Services division, which focuses on helping its clients to deliver exceptional customer experience by providing premise and cloud-based CX solutions. With more than 30 years’ experience in systems integration and management consulting, Pollema has significant client-focused experience in large-scale system development and maintenance, program management, and business planning and development. He previously worked at eLoyalty Corporation, Whittman-Hart, MarchFirst, and Accenture.

Tech

Give Consumers a Voice in the Changing Customer Service Landscape

"First impressions are everything, especially for brands competing for customer loyalty. And when it comes to the initial interaction with a customer, more and...

Steve PollemaMarch 7, 2017

Steve Pollema

Tech

Give Consumers a Voice in the Changing Customer Service Landscape

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