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  • Mitesh Patel

Author: Mitesh Patel

Mitesh founded Fifosys, an IT Infrastructure management services providers, in 2001 following completion of a master's in computer science. He has a reputation for straight talking, delivering focused and effective directives to his clients. Having an in-depth understanding of both operational and transformational IT projects, he enables exceptional IT project delivery at Fifosys. He also acts as a mentor, guiding junior aspirants commencing their business career.
May 22, 2019May 22, 2019 Mitesh Patel

What are SLA’s and why does your Managed IT Service Provider need to have one

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What are SLA’s and why does your Managed IT Service Provider need to have one

When a company is working out a Service Level Agreement with a Managed IT Service Provider, there needs to be a clear understanding of expectation

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