With the recent increase in the number of telephone companies offering free landline calls, it is no surprise that many people feel quite unhappy dialling premium numbers particularly when they have to wait in a queue for over 5 minutes trying to speak to a customer service officer.
Enter www.saynoto0870.com! A website that provides alternative (free) numbers to premium UK numbers such as 0800, 0808, 0844, 0845, 0870 and 0871. The website database consists of many popular companies and their “equivalent geographical numbers”.
This affords users the opportunity to make important phone calls at local landline rates or even free, for example, if your phone operator does not charge any money for making landline calls. Saynoto0870 is also very useful for mobile phone users that do not have free ’08’ numbers included in their bundles and for others who prefer to use (an international call card’s) local access number to make international calls.
Furthermore, Saynoto0870 is very easy to navigate and users can either search for alternative numbers by searching for a company name or a particular telephone number. Alternative numbers can also be added to the database from the discussion forum (where other users are also willing to help search for numbers not yet listed in the database) or by simply clicking the “add a new alternative number” menu on the navigation bar.
Summary
The design and navigation is very basic and most users will find it simple and direct to the point. In addition, users do not have to register to find an alternative number and many (like myself) find out that this web site does actually save some money in the long run. However, more can still be done in the area of number verification and inclusion of well established multi-national organisations in their database.