In the business landscape, digital transformation is now inevitable. And if you are a business leader, the time has come for you to get your business to immerse into this new reality.
Post the industrial revolution, organizations from multiple sectors are coming to the terms of robotics and automation, gradually shifting to an ecosystem that is totally machine-reliant. Digital transformation in manufacturing and retail are no longer limited to a few case studies, a venture of big companies carry out in their attempt to create a difference.
Digital transformation is quintessential for businesses today because consumers have readily accepted the emerging technology and no way, they are planning to turn back to interact with the businesses using traditional means.
If you are one of those business leaders yet to begin your journey on the road to digital transformation, here is the list of 4 tenets of Digital Transformation that would further act as metrics of your digital transformation strategy success.
4 Tenets of Digital Transformation
Understanding the below-enlisted tenets of digital transformation is essential to establish the goals and select digital tools and technologies for digital transformation.
1. Customer-focused technology
Technology has already changed the dynamics of other industries. What made this change in dynamics possible is the convenience, in the technology itself and the convenience it introduced in the lives of people.
From devices to channels, everything in technology is so simple on the surface that it got readily accepted by the people. And this compelled the businesses to quickly adapt to the new preferences of the customers from all the dimensions: Strategy, Process, People, Capability, Technology, and Applications.
2. Remote Access and Mobility
Globalization, the need for talent to match with the pace of innovation, and the requirement for delivering better customer engagement & experience call for remote access and mobility, which can be attained through digital transformation.
Organizations need to be strategically agile to create concepts, practices, and interests that are customer-centric. Remote access and mobility can enable them to build components that can be industrialized on-demand, which is one of the crucial tenets of digital transformation.
Being a business leader, remote access and mobility should be a part of your digital transformation strategy in a manner that increases your ability to overcome the challenges of globalization, talent shortage, and inefficiency.
3. Responsive and Resilient Systems
A responsive and resilient system is the biggest contribution of digital transformation to an organization. By creating a smart digital transformation strategy, business leaders can build responsive and resilient systems that mandate agility and dexterity.
These systems are the powerful resonance of narratives that motivates team members to draw excellence in everything they do. With a responsive and resilient system in place, organizations can sustain transformation at any point while dealing with success and failure with equanimity.
4. Agile Culture
As a business, embracing digital transformation is driving towards technology advancements with control over processes. This control enables the organizations to quickly adopt new concepts and engage in rapid prototyping; all of which translates into the agile culture.
Digital technology speeds up the decision-making cycles and enables stakeholders co-create value for all the stakeholders. According to McKinsey and Company, there are certain trademarks of agile culture, which are mindset-shift, a network of empowered teams, rapid decision and learning cycles, next-generation enabling technology, and people-centric model that ignite passion.
When beginning your digital transformation journey, setting these goals at the very beginning will help you create a better strategy. This strategy should be set up on the plank of creating a customer-centric approach of meeting their end to end needs, while continually evolving with the needs of people, processes, and customers.
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