Facebook is one of the largest social media sites in the world. Just like any other web-based platform, it’s common to run into problems with it. The problems that you might have include error messages, event problems, and hacking, just to mention a few. Due to the large number of people using the platform, majority of people feel that it’s impossible to reach the site, but this is not true.
To help you out, here are some of the ways of reaching this social media giant:
Contact Facebook via Phone Call
Before we go ahead, it’s important to note that Facebook doesn’t offer human support over the phone; however, it will provide you with instructions on how to reach the right department and leave your message. What you need to do is call the company via the phone where the facebook contact number is (630) 543-4800 if you live in the United States. If you live outside the United States add the international calling numbers for U.S.
While you won’t get the human contact when you call the company, the machine will provide you with guidance where you need to follow the prompts so that you can reach the relevant department. For example, if you are having a problem with your Ads, you should head to the marketing department. If your account has been hacked, head to the security department and so on. Once you reach the right department you should leave a message and you will get help.
Contact Facebook via Email
If you have read a number of forums and blog posts you must have come across information that you can’t contact Facebook via email, but this isn’t true. Facebook has emails that are dedicated to the various departments and it’s upon yourself to find the right one to use. The addresses that you can use include: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org and many others.
Contact Facebook via Contact Forms
Since Facebook is an online company, many people have reported that they get fast responses when they contact the site via contact forms. The company has forms that you should use for any problems that you might be having. Whether you are looking to report an infraction, modify your name, or experiencing an error page, there are forms that you can use for all of this. All you need to do is contact Facebook support page and find the right form and you are good to go.
Contact Facebook via Twitter
In as much Facebook is a social media platform, it’s a company thus like any other company it has social media accounts on other social media sites. One of the most popular is Twitter. Since the company has a reputation to maintain and a brand to protect, it will more than likely respond to your problem. All you need to find its twitter handle and state your problem and the representative will guide you on how to solve it.
If you thought that you can’t contact Facebook, now you know better. All you need to do is use the channel that works best for you.