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customer complaints

How To Turn Disgruntled Online Customers Into Brand Advocates?

When you are into customer service you are bound to receive a mix of incoming messages. The messages will range from high to low in the emotional spectrum. Some customers may be deep ...
voip

Do Businesses Hesitate To Switch to VOIP because of Security Issues?

During the early days of the VOIP, business owners were mainly concerned about the functionality, reliability and cost of the system, they were hardly worried about the security issues ...
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Mobile Accessories To Keep You Out Of The Office

The whole point of “mobile” is that you should be able to do your job without being tied down to a desk or stuck in an office. In order to do justice to the idea, you need ...
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Taking Voicemail To The Next Level

Once upon a time, back when people had to manipulate a rotating plastic dial in order to dial a phone number, and the outside world was littered with telephones set up in glass booths ...
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