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6 Tips When Choosing Overseas Call Center Customer Solutions

The growing competition in the market has driven businesses to seek different ways to stay ahead of their competitors. Keeping your customer happy and satisfied is one of the most critical ...
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What to Look for Before Selecting Outsourced Customer Services

Why are business owners favoring the outsourcing model? Are they simply looking for cost cutting? Yes, cost reduction is a definite reason why the call centers situated in India are ...
customer service

What to Look for Before Selecting Outsourced Customer Services

Why are business owners favoring the outsourcing model? Are they simply looking for cost cutting? Yes, cost reduction is a definite reason why the call centers situated in India are ...
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How to Navigate the World’s Most Complicated Website

By now, it’s no big secret that the Healthcare.gov site’s initial roll-out was less than impressive. Although many critics were satisfied with the front end’s overall ...
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How to Conduct the Perfect Survey Using Interactive Voice Response

Whatever the opinion of customers about IVR systems might be, they are very helpful for businesses. They help manage the call volumes of large processes and offer the self service ...
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