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Katie Hewatt

Katie Hewatt is a consumer advocate and contributing author for Gripevine, a customer complaints website founded by Dave Carroll and Richard Hue with the idea in mind to improve the customer service experience. Gripevine is a great avenue to plant your complaint and have it resolved by the company in question. Gripevine is also an excellent source to review a company's quality of customer service before you do business with them. If you have a dispute against a cell phone carrier try using Gripevine to get your dispute resolved by the company.